{"id":9256,"date":"2026-03-10T14:43:47","date_gmt":"2026-03-10T13:43:47","guid":{"rendered":"https:\/\/oemmespa.com\/service\/"},"modified":"2026-05-27T00:15:51","modified_gmt":"2026-05-26T22:15:51","slug":"service","status":"publish","type":"page","link":"https:\/\/oemmespa.com\/fr\/service\/","title":{"rendered":"Service"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"9256\" class=\"elementor elementor-9256 elementor-7222\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-54f5f11 e-con-full e-flex e-con e-parent\" data-id=\"54f5f11\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-263f2e9 elementor-widget elementor-widget-html\" data-id=\"263f2e9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<style>\n@import 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a{color:#39915A;font-weight:500;text-decoration:underline;text-underline-offset:2px;transition:color .2s}\n.svc-priv label a:hover{color:#fff}\n.svc-priv label .req{color:#f87171;margin-left:.15rem}\n.svc-ff{display:flex;align-items:center;justify-content:space-between;flex-wrap:wrap;gap:1rem;padding:1.25rem 2.25rem 1.5rem;border-top:1px solid rgba(255,255,255,.09);background:rgba(0,0,0,.15)}\n.svc-fn{font-size:.78rem;color:rgba(255,255,255,.38)}\n.svc-fn span{color:#39915A;font-weight:500}\n.svc-sb{display:inline-flex;align-items:center;gap:.5rem;padding:.85rem 1.85rem;background:#39915A;color:#fff;border:none;border-radius:8px;font-family:'Montserrat',sans-serif;font-weight:600;font-size:.85rem;letter-spacing:.15em;text-transform:uppercase;cursor:pointer;transition:opacity .2s,transform .15s,background .2s}\n.svc-sb:hover:not(:disabled){opacity:.92;transform:scale(1.02)}\n.svc-sb:disabled{opacity:.35;cursor:not-allowed;transform:none;background:rgba(57,145,90,.5)}\n.svc-sb svg{width:14px;height:14px;stroke:currentColor;fill:none;stroke-width:2;stroke-linecap:round;stroke-linejoin:round}\n.svc-et{display:none;margin:0 2.25rem .5rem;padding:.75rem 1rem;background:rgba(248,113,113,.08);border:1px solid rgba(248,113,113,.25);border-radius:8px;font-size:.8rem;color:#f87171}\n.svc-ss{display:none;flex-direction:column;align-items:center;justify-content:center;text-align:center;padding:4.5rem 2rem;gap:1.25rem}\n.svc-ss.show{display:flex}\n.svc-si{width:64px;height:64px;border-radius:50%;background:rgba(57,145,90,.13);border:1px solid rgba(57,145,90,.32);display:flex;align-items:center;justify-content:center;animation:pop .45s cubic-bezier(.175,.885,.32,1.275) both}\n.svc-si svg{width:28px;height:28px;color:#39915A;stroke:currentColor;fill:none;stroke-width:2.5;stroke-linecap:round;stroke-linejoin:round}\n@keyframes pop{from{transform:scale(.4);opacity:0}to{transform:scale(1);opacity:1}}\n.svc-stit{font-family:'Montserrat',sans-serif;font-size:1.5rem;font-weight:600;color:#e8e8e8}\n.svc-stit strong{color:#39915A;font-weight:600}\n.svc-ssub{font-size:.875rem;color:rgba(255,255,255,.38);line-height:1.7;max-width:380px}\n.svc-ssub strong{color:#e8e8e8;font-weight:500}\n.svc-smeta{font-size:.72rem;color:rgba(255,255,255,.22);font-style:italic}\n.svc-snew{margin-top:.35rem;display:inline-flex;align-items:center;gap:.4rem;padding:.65rem 1.4rem;border:1px solid rgba(57,145,90,.32);background:transparent;color:#39915A;font-family:'Montserrat',sans-serif;font-size:.8rem;font-weight:600;letter-spacing:.1em;text-transform:uppercase;border-radius:8px;cursor:pointer;transition:background .2s}\n.svc-snew:hover{background:rgba(57,145,90,.13)}\n.svc-snew svg{width:13px;height:13px;stroke:currentColor;fill:none;stroke-width:2;stroke-linecap:round;stroke-linejoin:round}\n@media(max-width:768px){\n  .svc-wrap{padding:3rem 1rem 4rem}\n  .svc-tabs{gap:.35rem}\n  .svc-tab{padding:.7rem 1rem;font-size:.85rem}\n  .svc-fb{padding:1.5rem}\n  .svc-g3,.svc-g2{grid-template-columns:1fr}\n  .svc-ff{flex-direction:column;align-items:stretch;text-align:center;padding:1.25rem 1.5rem}\n  .svc-sb{justify-content:center}\n}\n<\/style>\n\n<div class=\"svc-wrap\">\n\n  <div class=\"svc-hero\">\n    <span class=\"svc-badge\">\n      <svg viewBox=\"0 0 24 24\"><path d=\"M14.7 6.3a1 1 0 0 0 0 1.4l1.6 1.6a1 1 0 0 0 1.4 0l3.77-3.77a6 6 0 0 1-7.94 7.94l-6.91 6.91a2.12 2.12 0 0 1-3-3l6.91-6.91a6 6 0 0 1 7.94-7.94l-3.76 3.76z\"\/><\/svg>\n      Service technique\n    <\/span>\n    <h1 class=\"svc-title\">Demande d'<span class=\"ac\">Assistance Technique<\/span><\/h1>\n    <p class=\"svc-subtitle\">S\u00e9lectionnez la cat\u00e9gorie de votre machine et remplissez le formulaire. Notre \u00e9quipe sp\u00e9cialis\u00e9e vous recontactera dans les meilleurs d\u00e9lais.<\/p>\n  <\/div>\n\n  <div class=\"svc-tabs\" role=\"tablist\">\n    <button type=\"button\" class=\"svc-tab is-active\" data-form=\"tb\" role=\"tab\" aria-selected=\"true\">\n      <svg viewBox=\"0 0 24 24\"><path d=\"M3 12h18M3 6h18M3 18h18\"\/><\/svg>\n      Rupture de Pont Thermique\n    <\/button>\n    <button type=\"button\" class=\"svc-tab\" data-form=\"pm\" role=\"tab\" aria-selected=\"false\">\n      <svg viewBox=\"0 0 24 24\"><circle cx=\"12\" cy=\"12\" r=\"9\"\/><circle cx=\"12\" cy=\"12\" r=\"3\"\/><\/svg>\n      Poin\u00e7onneuses\n    <\/button>\n    <button type=\"button\" class=\"svc-tab\" data-form=\"la\" role=\"tab\" aria-selected=\"false\">\n      <svg viewBox=\"0 0 24 24\"><rect x=\"2\" y=\"6\" width=\"20\" height=\"12\" rx=\"2\"\/><path d=\"M7 12h10\"\/><\/svg>\n      Alliage L\u00e9ger\n    <\/button>\n  <\/div>\n\n  <div class=\"svc-card\">\n\n    <!-- RUPTURE DE PONT THERMIQUE -->\n    <div class=\"svc-form is-active\" id=\"form-tb\">\n      <div class=\"svc-ss\" id=\"tb-success\">\n        <div class=\"svc-si\"><svg viewBox=\"0 0 24 24\"><polyline points=\"20 6 9 17 4 12\"\/><\/svg><\/div>\n        <div class=\"svc-stit\">Demande <strong>re\u00e7ue<\/strong><\/div>\n        <p class=\"svc-ssub\">Nos techniciens examineront votre demande et vous recontacteront sous <strong>24 \u00e0 48 heures<\/strong>.<\/p>\n        <p class=\"svc-smeta\" id=\"tb-meta\"><\/p>\n        <button class=\"svc-snew\" data-reset=\"tb\">\n          <svg viewBox=\"0 0 24 24\"><polyline points=\"1 4 1 10 7 10\"\/><path d=\"M3.51 15a9 9 0 1 0 .49-3.5\"\/><\/svg>\n          Envoyer une autre demande\n        <\/button>\n      <\/div>\n      <div id=\"tb-formwrap\">\n        <div class=\"svc-fb\">\n          <div class=\"svc-slbl\">\n            <svg viewBox=\"0 0 24 24\"><path d=\"M16 21v-2a4 4 0 0 0-4-4H6a4 4 0 0 0-4 4v2\"\/><circle cx=\"9\" cy=\"7\" r=\"4\"\/><\/svg>\n            <span>Informations de Contact<\/span>\n          <\/div>\n          <div class=\"svc-g3\">\n            <div class=\"svc-fi\"><label class=\"svc-fl\">Nom et Pr\u00e9nom *<\/label><input id=\"tb-name\" class=\"svc-in\" placeholder=\"Votre nom\" autocomplete=\"name\"><\/div>\n            <div class=\"svc-fi\"><label class=\"svc-fl\">E-mail *<\/label><input id=\"tb-email\" type=\"email\" class=\"svc-in\" placeholder=\"votre@email.com\" autocomplete=\"email\"><\/div>\n            <div class=\"svc-fi\"><label class=\"svc-fl\">Entreprise<\/label><input id=\"tb-company\" class=\"svc-in\" placeholder=\"Nom de l'entreprise\" autocomplete=\"organization\"><\/div>\n          <\/div>\n          <hr class=\"svc-dv\">\n          <div class=\"svc-slbl\">\n            <svg viewBox=\"0 0 24 24\"><rect x=\"2\" y=\"6\" width=\"20\" height=\"12\" rx=\"2\"\/><path d=\"M12 12h.01\"\/><path d=\"M17 12h.01\"\/><path d=\"M7 12h.01\"\/><\/svg>\n            <span>Identification de l'Installation<\/span>\n          <\/div>\n          <div class=\"svc-sr\">\n            <div class=\"svc-slr\"><div class=\"svc-sn\">1<\/div><span class=\"svc-st\">Quel type d'installation poss\u00e9dez-vous ? *<\/span><\/div>\n            <input id=\"tb-plant\" class=\"svc-in\" placeholder=\"Ex. Ligne d'assemblage \u00e0 rupture de pont thermique, Syst\u00e8me de moletage, etc.\">\n          <\/div>\n          <div class=\"svc-sr\">\n            <div class=\"svc-slr\"><div class=\"svc-sn\">2<\/div><span class=\"svc-st\">Donn\u00e9es machine (plaque CE avec num\u00e9ro de s\u00e9rie \/ ann\u00e9e \/ nom de la machine) *<\/span><\/div>\n            <div class=\"svc-g2\">\n              <input id=\"tb-machine\" class=\"svc-in\" placeholder=\"Num\u00e9ro de s\u00e9rie, ann\u00e9e, nom de la machine...\">\n              <div>\n                <input type=\"file\" id=\"tb-file\" accept=\"image\/jpeg,image\/png,image\/webp\" style=\"position:absolute;opacity:0;pointer-events:none;width:1px;height:1px\">\n                <button type=\"button\" class=\"svc-upload\" id=\"tb-upload-btn\" onclick=\"document.getElementById('tb-file').click()\">\n                  <svg viewBox=\"0 0 24 24\" id=\"tb-upload-ico\"><path d=\"M21 15v4a2 2 0 0 1-2 2H5a2 2 0 0 1-2-2v-4\"\/><polyline points=\"17 8 12 3 7 8\"\/><line x1=\"12\" y1=\"3\" x2=\"12\" y2=\"15\"\/><\/svg>\n                  <span id=\"tb-upload-txt\">T\u00e9l\u00e9charger photo plaque CE<\/span>\n                <\/button>\n              <\/div>\n            <\/div>\n            <div class=\"svc-preview\" id=\"tb-preview\">\n              <div class=\"svc-pthumb\">\n                <img decoding=\"async\" id=\"tb-preview-img\" src=\"\" alt=\"Plaque CE\">\n                <button type=\"button\" class=\"svc-prem\" data-rem=\"tb\">x Supprimer<\/button>\n              <\/div>\n              <div style=\"display:flex;flex-direction:column;gap:.4rem\">\n                <span class=\"svc-spl\" id=\"tb-status\"><\/span>\n                <a class=\"svc-plink\" id=\"tb-plink\" target=\"_blank\" rel=\"noopener\"><\/a>\n              <\/div>\n            <\/div>\n          <\/div>\n          <div class=\"svc-sr\">\n            <div class=\"svc-slr\"><div class=\"svc-sn\">3<\/div><span class=\"svc-st\">Br\u00e8ve description du probl\u00e8me rencontr\u00e9 sur la machine *<\/span><\/div>\n            <textarea id=\"tb-issue\" class=\"svc-ta\" placeholder=\"D\u00e9crivez le probl\u00e8me que vous rencontrez avec votre machine...\"><\/textarea>\n          <\/div>\n          <hr class=\"svc-dv\">\n          <div class=\"svc-ccb\">\n            <div class=\"svc-cclr\"><span class=\"svc-fl\">Code Client<\/span><span class=\"svc-opt\">(facultatif)<\/span><\/div>\n            <input id=\"tb-code\" class=\"svc-in\" placeholder=\"Ex. OEMME-12345\" style=\"max-width:240px\">\n            <div class=\"svc-pbadge\">\n              <svg viewBox=\"0 0 24 24\"><path d=\"M12 22s8-4 8-10V5l-8-3-8 3v7c0 6 8 10 8 10z\"\/><\/svg>\n              <span>Vous avez un <strong>contrat de maintenance actif<\/strong> ? Saisissez votre code client et votre demande sera <strong>trait\u00e9e en priorit\u00e9<\/strong> par rapport aux demandes standard.<\/span>\n            <\/div>\n          <\/div>\n          <hr class=\"svc-dv\">\n          <label class=\"svc-priv\" id=\"tb-priv-wrap\">\n            <input type=\"checkbox\" id=\"tb-privacy\">\n            <label for=\"tb-privacy\">J'ai lu et j'accepte la <a href=\"https:\/\/oemmespa.com\/en\/privacy-2026\/#assistance-policy\" target=\"_blank\" rel=\"noopener\">Politique de Confidentialit\u00e9 du service d'Assistance<\/a><span class=\"req\">*<\/span><\/label>\n          <\/label>\n        <\/div>\n        <div class=\"svc-et\" id=\"tb-err\">Une erreur est survenue. R\u00e9essayez ou contactez <span id=\"tb-em2\"><\/span><\/div>\n        <div class=\"svc-ff\">\n          <div class=\"svc-fn\">Votre demande sera envoy\u00e9e \u00e0 : <span id=\"tb-em1\"><\/span><\/div>\n          <button type=\"button\" class=\"svc-sb\" id=\"tb-send\" disabled>\n            <svg viewBox=\"0 0 24 24\"><line x1=\"22\" y1=\"2\" x2=\"11\" y2=\"13\"\/><polygon points=\"22 2 15 22 11 13 2 9 22 2\"\/><\/svg>\n            Envoyer la Demande\n          <\/button>\n        <\/div>\n      <\/div>\n    <\/div>\n\n    <!-- POIN\u00c7ONNEUSES -->\n    <div class=\"svc-form\" id=\"form-pm\">\n      <div class=\"svc-ss\" id=\"pm-success\">\n        <div class=\"svc-si\"><svg viewBox=\"0 0 24 24\"><polyline points=\"20 6 9 17 4 12\"\/><\/svg><\/div>\n        <div class=\"svc-stit\">Demande <strong>re\u00e7ue<\/strong><\/div>\n        <p class=\"svc-ssub\">Nos techniciens examineront votre demande et vous recontacteront sous <strong>24 heures<\/strong>.<\/p>\n        <p class=\"svc-smeta\" id=\"pm-meta\"><\/p>\n        <button class=\"svc-snew\" data-reset=\"pm\">\n          <svg viewBox=\"0 0 24 24\"><polyline points=\"1 4 1 10 7 10\"\/><path d=\"M3.51 15a9 9 0 1 0 .49-3.5\"\/><\/svg>\n          Envoyer une autre demande\n        <\/button>\n      <\/div>\n      <div id=\"pm-formwrap\">\n        <div class=\"svc-fb\">\n          <div class=\"svc-slbl\">\n            <svg viewBox=\"0 0 24 24\"><path d=\"M16 21v-2a4 4 0 0 0-4-4H6a4 4 0 0 0-4 4v2\"\/><circle cx=\"9\" cy=\"7\" r=\"4\"\/><\/svg>\n            <span>Informations de Contact<\/span>\n          <\/div>\n          <div class=\"svc-g3\">\n            <div class=\"svc-fi\"><label class=\"svc-fl\">Nom et Pr\u00e9nom *<\/label><input id=\"pm-name\" class=\"svc-in\" placeholder=\"Votre nom\" autocomplete=\"name\"><\/div>\n            <div class=\"svc-fi\"><label class=\"svc-fl\">E-mail *<\/label><input id=\"pm-email\" type=\"email\" class=\"svc-in\" placeholder=\"votre@email.com\" autocomplete=\"email\"><\/div>\n            <div class=\"svc-fi\"><label class=\"svc-fl\">T\u00e9l\u00e9phone<\/label><input id=\"pm-phone\" type=\"tel\" class=\"svc-in\" placeholder=\"+39 012 345 6789\" autocomplete=\"tel\"><\/div>\n          <\/div>\n          <hr class=\"svc-dv\">\n          <div class=\"svc-slbl\">\n            <svg viewBox=\"0 0 24 24\"><rect x=\"2\" y=\"6\" width=\"20\" height=\"12\" rx=\"2\"\/><path d=\"M12 12h.01\"\/><path d=\"M17 12h.01\"\/><path d=\"M7 12h.01\"\/><\/svg>\n            <span>Identification de la Machine<\/span>\n          <\/div>\n          <div class=\"svc-g3\">\n            <div class=\"svc-fi\">\n              <label class=\"svc-fl\">Mod\u00e8le de Machine *<\/label>\n              <select id=\"pm-model\" class=\"svc-sl\">\n                <option value=\"\" disabled selected>S\u00e9lectionnez le mod\u00e8le<\/option>\n                <option value=\"pm-interchangeable\">PM - Matrice Interchangeable<\/option>\n                <option value=\"pm-270\">PM-270<\/option>\n                <option value=\"pm-hydraulic\">PM - Hydraulique<\/option>\n                <option value=\"pm-cnc\">PM - Commande CNC<\/option>\n                <option value=\"other\">Autre<\/option>\n              <\/select>\n            <\/div>\n            <div class=\"svc-fi\"><label class=\"svc-fl\">Num\u00e9ro de S\u00e9rie<\/label><input id=\"pm-serial\" class=\"svc-in\" placeholder=\"Ex. PM-2024-0001\"><\/div>\n            <div class=\"svc-fi\">\n              <label class=\"svc-fl\">Type de Matrice<\/label>\n              <select id=\"pm-die-type\" class=\"svc-sl\">\n                <option value=\"\" disabled selected>S\u00e9lectionnez le type<\/option>\n                <option value=\"standard\">Matrice Standard<\/option>\n                <option value=\"custom\">Matrice Personnalis\u00e9e<\/option>\n                <option value=\"multi-punch\">Multi-Poin\u00e7on<\/option>\n                <option value=\"not-sure\">Je ne suis pas s\u00fbr<\/option>\n              <\/select>\n            <\/div>\n          <\/div>\n          <hr class=\"svc-dv\">\n          <div class=\"svc-slbl\">\n            <svg viewBox=\"0 0 24 24\"><path d=\"M14.5 2H6a2 2 0 0 0-2 2v16a2 2 0 0 0 2 2h12a2 2 0 0 0 2-2V7.5L14.5 2z\"\/><polyline points=\"14 2 14 8 20 8\"\/><\/svg>\n            <span>Description du Probl\u00e8me<\/span>\n          <\/div>\n          <div class=\"svc-sr\">\n            <div class=\"svc-slr\"><div class=\"svc-sn\">1<\/div><span class=\"svc-st\">Photo ou document (facultatif)<\/span><\/div>\n            <div class=\"svc-g2\">\n              <div><\/div>\n              <div>\n                <input type=\"file\" id=\"pm-file\" accept=\"image\/jpeg,image\/png,image\/webp,application\/pdf\" style=\"position:absolute;opacity:0;pointer-events:none;width:1px;height:1px\">\n                <button type=\"button\" class=\"svc-upload\" id=\"pm-upload-btn\" onclick=\"document.getElementById('pm-file').click()\">\n                  <svg viewBox=\"0 0 24 24\" id=\"pm-upload-ico\"><path d=\"M21 15v4a2 2 0 0 1-2 2H5a2 2 0 0 1-2-2v-4\"\/><polyline points=\"17 8 12 3 7 8\"\/><line x1=\"12\" y1=\"3\" x2=\"12\" y2=\"15\"\/><\/svg>\n                  <span id=\"pm-upload-txt\">T\u00e9l\u00e9charger photo \/ document<\/span>\n                <\/button>\n              <\/div>\n            <\/div>\n            <div class=\"svc-preview\" id=\"pm-preview\">\n              <div class=\"svc-pthumb\">\n                <img decoding=\"async\" id=\"pm-preview-img\" src=\"\" alt=\"Aper\u00e7u\">\n                <button type=\"button\" class=\"svc-prem\" data-rem=\"pm\">x Supprimer<\/button>\n              <\/div>\n              <div style=\"display:flex;flex-direction:column;gap:.4rem\">\n                <span class=\"svc-spl\" id=\"pm-status\"><\/span>\n                <a class=\"svc-plink\" id=\"pm-plink\" target=\"_blank\" rel=\"noopener\"><\/a>\n              <\/div>\n            <\/div>\n          <\/div>\n          <div class=\"svc-sr\">\n            <div class=\"svc-slr\"><div class=\"svc-sn\">2<\/div><span class=\"svc-st\">D\u00e9crivez le probl\u00e8me en d\u00e9tail *<\/span><\/div>\n            <textarea id=\"pm-issue\" class=\"svc-ta\" placeholder=\"D\u00e9crivez le probl\u00e8me, codes d'erreur, sympt\u00f4mes, quand cela a commenc\u00e9...\"><\/textarea>\n          <\/div>\n          <hr class=\"svc-dv\">\n          <div class=\"svc-ccb\">\n            <div class=\"svc-cclr\"><span class=\"svc-fl\">Code Client<\/span><span class=\"svc-opt\">(facultatif)<\/span><\/div>\n            <input id=\"pm-code\" class=\"svc-in\" placeholder=\"Ex. OEMME-12345\" style=\"max-width:240px\">\n            <div class=\"svc-pbadge\">\n              <svg viewBox=\"0 0 24 24\"><path d=\"M12 22s8-4 8-10V5l-8-3-8 3v7c0 6 8 10 8 10z\"\/><\/svg>\n              <span>Vous avez un <strong>contrat de maintenance actif<\/strong> ? Saisissez votre code client et votre demande sera <strong>trait\u00e9e en priorit\u00e9<\/strong> par rapport aux demandes standard.<\/span>\n            <\/div>\n          <\/div>\n          <hr class=\"svc-dv\">\n          <label class=\"svc-priv\" id=\"pm-priv-wrap\">\n            <input type=\"checkbox\" id=\"pm-privacy\">\n            <label for=\"pm-privacy\">J'ai lu et j'accepte la <a href=\"https:\/\/oemmespa.com\/en\/privacy-2026\/#assistance-policy\" target=\"_blank\" rel=\"noopener\">Politique de Confidentialit\u00e9 du service d'Assistance<\/a><span class=\"req\">*<\/span><\/label>\n          <\/label>\n        <\/div>\n        <div class=\"svc-et\" id=\"pm-err\">Une erreur est survenue. R\u00e9essayez ou contactez <span id=\"pm-em2\"><\/span><\/div>\n        <div class=\"svc-ff\">\n          <div class=\"svc-fn\">Votre demande sera envoy\u00e9e \u00e0 : <span id=\"pm-em1\"><\/span><\/div>\n          <button type=\"button\" class=\"svc-sb\" id=\"pm-send\" disabled>\n            <svg viewBox=\"0 0 24 24\"><line x1=\"22\" y1=\"2\" x2=\"11\" y2=\"13\"\/><polygon points=\"22 2 15 22 11 13 2 9 22 2\"\/><\/svg>\n            Envoyer la Demande\n          <\/button>\n        <\/div>\n      <\/div>\n    <\/div>\n\n    <!-- ALLIAGE L\u00c9GER -->\n    <div class=\"svc-form\" id=\"form-la\">\n      <div class=\"svc-ss\" id=\"la-success\">\n        <div class=\"svc-si\"><svg viewBox=\"0 0 24 24\"><polyline points=\"20 6 9 17 4 12\"\/><\/svg><\/div>\n        <div class=\"svc-stit\">Demande <strong>re\u00e7ue<\/strong><\/div>\n        <p class=\"svc-ssub\">Nos techniciens examineront votre demande et vous recontacteront sous <strong>24 \u00e0 48 heures<\/strong>.<\/p>\n        <p class=\"svc-smeta\" id=\"la-meta\"><\/p>\n        <button class=\"svc-snew\" data-reset=\"la\">\n          <svg viewBox=\"0 0 24 24\"><polyline points=\"1 4 1 10 7 10\"\/><path d=\"M3.51 15a9 9 0 1 0 .49-3.5\"\/><\/svg>\n          Envoyer une autre demande\n        <\/button>\n      <\/div>\n      <div id=\"la-formwrap\">\n        <div class=\"svc-fb\">\n          <div class=\"svc-slbl\">\n            <svg viewBox=\"0 0 24 24\"><path d=\"M16 21v-2a4 4 0 0 0-4-4H6a4 4 0 0 0-4 4v2\"\/><circle cx=\"9\" cy=\"7\" r=\"4\"\/><\/svg>\n            <span>Informations de Contact<\/span>\n          <\/div>\n          <div class=\"svc-g3\">\n            <div class=\"svc-fi\"><label class=\"svc-fl\">Nom et Pr\u00e9nom *<\/label><input id=\"la-name\" class=\"svc-in\" placeholder=\"Votre nom\" autocomplete=\"name\"><\/div>\n            <div class=\"svc-fi\"><label class=\"svc-fl\">E-mail *<\/label><input id=\"la-email\" type=\"email\" class=\"svc-in\" placeholder=\"votre@email.com\" autocomplete=\"email\"><\/div>\n            <div class=\"svc-fi\"><label class=\"svc-fl\">T\u00e9l\u00e9phone<\/label><input id=\"la-phone\" type=\"tel\" class=\"svc-in\" placeholder=\"+39 123 456 7890\" autocomplete=\"tel\"><\/div>\n          <\/div>\n          <div class=\"svc-g2\">\n            <div class=\"svc-fi\"><label class=\"svc-fl\">Entreprise *<\/label><input id=\"la-company\" class=\"svc-in\" placeholder=\"Nom de l'entreprise\" autocomplete=\"organization\"><\/div>\n            <div class=\"svc-fi\"><label class=\"svc-fl\">Pays *<\/label><input id=\"la-country\" class=\"svc-in\" placeholder=\"Pays\"><\/div>\n          <\/div>\n          <hr class=\"svc-dv\">\n          <div class=\"svc-slbl\">\n            <svg viewBox=\"0 0 24 24\"><rect x=\"2\" y=\"6\" width=\"20\" height=\"12\" rx=\"2\"\/><path d=\"M12 12h.01\"\/><path d=\"M17 12h.01\"\/><path d=\"M7 12h.01\"\/><\/svg>\n            <span>Identification de la Machine<\/span>\n          <\/div>\n          <div class=\"svc-g3\">\n            <div class=\"svc-fi\">\n              <label class=\"svc-fl\">Cat\u00e9gorie de Machine *<\/label>\n              <select id=\"la-category\" class=\"svc-sl\">\n                <option value=\"\" disabled selected>S\u00e9lectionnez la cat\u00e9gorie<\/option>\n                <option value=\"double-head-sawing\">Tron\u00e7onnage Double T\u00eate<\/option>\n                <option value=\"single-head-sawing\">Tron\u00e7onnage Simple T\u00eate<\/option>\n                <option value=\"copy-routers\">Machines \u00e0 Reproduire<\/option>\n                <option value=\"end-milling-machines\">Machines \u00e0 Tenonner<\/option>\n                <option value=\"corner-crimping-machines\">Sertisseuses d'Angles<\/option>\n                <option value=\"wrapping-machines\">Machines d'Emballage<\/option>\n                <option value=\"logistics\">Logistique<\/option>\n                <option value=\"other\">Autre<\/option>\n              <\/select>\n            <\/div>\n            <div class=\"svc-fi\"><label class=\"svc-fl\">Mod\u00e8le de Machine *<\/label><input id=\"la-model\" class=\"svc-in\" placeholder=\"ex. SH-500-F\"><\/div>\n            <div class=\"svc-fi\"><label class=\"svc-fl\">Num\u00e9ro de S\u00e9rie<\/label><input id=\"la-serial\" class=\"svc-in\" placeholder=\"Num\u00e9ro de s\u00e9rie de la machine\"><\/div>\n          <\/div>\n          <div class=\"svc-g3\">\n            <div class=\"svc-fi\"><label class=\"svc-fl\">Ann\u00e9e de Production<\/label><input id=\"la-year\" class=\"svc-in\" placeholder=\"ex. 2021\"><\/div>\n            <div class=\"svc-fi\">\n              <label class=\"svc-fl\">Type de Probl\u00e8me *<\/label>\n              <select id=\"la-issue-type\" class=\"svc-sl\">\n                <option value=\"\" disabled selected>S\u00e9lectionnez le type<\/option>\n                <option value=\"mechanical\">M\u00e9canique<\/option>\n                <option value=\"electrical\">\u00c9lectrique<\/option>\n                <option value=\"electronic\">\u00c9lectronique<\/option>\n                <option value=\"pneumatic\">Pneumatique<\/option>\n                <option value=\"software\">Logiciel \/ Commande<\/option>\n                <option value=\"spare-parts\">Demande de Pi\u00e8ces<\/option>\n                <option value=\"maintenance\">Support de Maintenance<\/option>\n                <option value=\"other\">Autre<\/option>\n              <\/select>\n            <\/div>\n            <div class=\"svc-fi\">\n              <label class=\"svc-fl\">Priorit\u00e9<\/label>\n              <select id=\"la-priority\" class=\"svc-sl\">\n                <option value=\"\" disabled selected>S\u00e9lectionnez la priorit\u00e9<\/option>\n                <option value=\"low\">Basse<\/option>\n                <option value=\"normal\">Normale<\/option>\n                <option value=\"high\">Haute<\/option>\n                <option value=\"urgent\">Urgente<\/option>\n              <\/select>\n            <\/div>\n          <\/div>\n          <hr class=\"svc-dv\">\n          <div class=\"svc-slbl\">\n            <svg viewBox=\"0 0 24 24\"><path d=\"M14.5 2H6a2 2 0 0 0-2 2v16a2 2 0 0 0 2 2h12a2 2 0 0 0 2-2V7.5L14.5 2z\"\/><polyline points=\"14 2 14 8 20 8\"\/><\/svg>\n            <span>Description du Probl\u00e8me<\/span>\n          <\/div>\n          <div class=\"svc-sr\">\n            <div class=\"svc-slr\"><div class=\"svc-sn\">1<\/div><span class=\"svc-st\">Photo ou document (facultatif)<\/span><\/div>\n            <div class=\"svc-g2\">\n              <div><\/div>\n              <div>\n                <input type=\"file\" id=\"la-file\" accept=\"image\/jpeg,image\/png,image\/webp,application\/pdf\" style=\"position:absolute;opacity:0;pointer-events:none;width:1px;height:1px\">\n                <button type=\"button\" class=\"svc-upload\" id=\"la-upload-btn\" onclick=\"document.getElementById('la-file').click()\">\n                  <svg viewBox=\"0 0 24 24\" id=\"la-upload-ico\"><path d=\"M21 15v4a2 2 0 0 1-2 2H5a2 2 0 0 1-2-2v-4\"\/><polyline points=\"17 8 12 3 7 8\"\/><line x1=\"12\" y1=\"3\" x2=\"12\" y2=\"15\"\/><\/svg>\n                  <span id=\"la-upload-txt\">T\u00e9l\u00e9charger photo \/ document<\/span>\n                <\/button>\n              <\/div>\n            <\/div>\n            <div class=\"svc-preview\" id=\"la-preview\">\n              <div class=\"svc-pthumb\">\n                <img decoding=\"async\" id=\"la-preview-img\" src=\"\" alt=\"Aper\u00e7u\">\n                <button type=\"button\" class=\"svc-prem\" data-rem=\"la\">x Supprimer<\/button>\n              <\/div>\n              <div style=\"display:flex;flex-direction:column;gap:.4rem\">\n                <span class=\"svc-spl\" id=\"la-status\"><\/span>\n                <a class=\"svc-plink\" id=\"la-plink\" target=\"_blank\" rel=\"noopener\"><\/a>\n              <\/div>\n            <\/div>\n          <\/div>\n          <div class=\"svc-sr\">\n            <div class=\"svc-slr\"><div class=\"svc-sn\">2<\/div><span class=\"svc-st\">D\u00e9crivez le probl\u00e8me en d\u00e9tail *<\/span><\/div>\n            <textarea id=\"la-issue\" class=\"svc-ta\" placeholder=\"D\u00e9crivez le probl\u00e8me, messages d'alarme, comportement de la machine et tout d\u00e9tail utile...\"><\/textarea>\n          <\/div>\n          <hr class=\"svc-dv\">\n          <div class=\"svc-ccb\">\n            <div class=\"svc-cclr\"><span class=\"svc-fl\">Code Client<\/span><span class=\"svc-opt\">(facultatif)<\/span><\/div>\n            <input id=\"la-code\" class=\"svc-in\" placeholder=\"ex. OEMME-12345\" style=\"max-width:240px\">\n            <div class=\"svc-pbadge\">\n              <svg viewBox=\"0 0 24 24\"><path d=\"M12 22s8-4 8-10V5l-8-3-8 3v7c0 6 8 10 8 10z\"\/><\/svg>\n              <span>Vous avez un <strong>contrat d'assistance actif<\/strong> ? Saisissez votre code client et votre demande sera <strong>trait\u00e9e en priorit\u00e9<\/strong> par rapport aux demandes standard.<\/span>\n            <\/div>\n          <\/div>\n          <hr class=\"svc-dv\">\n          <label class=\"svc-priv\" id=\"la-priv-wrap\">\n            <input type=\"checkbox\" id=\"la-privacy\">\n            <label for=\"la-privacy\">J'ai lu et j'accepte la <a href=\"https:\/\/oemmespa.com\/en\/privacy-2026\/#assistance-policy\" target=\"_blank\" rel=\"noopener\">Politique de Confidentialit\u00e9 du service d'Assistance<\/a><span class=\"req\">*<\/span><\/label>\n          <\/label>\n        <\/div>\n        <div class=\"svc-et\" id=\"la-err\">Une erreur s'est produite. R\u00e9essayez ou contactez <span id=\"la-em2\"><\/span><\/div>\n        <div class=\"svc-ff\">\n          <div class=\"svc-fn\">Votre demande sera envoy\u00e9e \u00e0 : <span id=\"la-em1\"><\/span><\/div>\n          <button type=\"button\" class=\"svc-sb\" id=\"la-send\" disabled>\n            <svg viewBox=\"0 0 24 24\"><line x1=\"22\" y1=\"2\" x2=\"11\" y2=\"13\"\/><polygon points=\"22 2 15 22 11 13 2 9 22 2\"\/><\/svg>\n            Envoyer la Demande\n          <\/button>\n        <\/div>\n      <\/div>\n    <\/div>\n\n  <\/div>\n<\/div>\n\n<script>\n(function(){\n  var IMGBB_KEY = '7e97ac7f1c232f49597bde6829350061';\n  var DISPLAY_EMAIL = ['assistenza','oemmespa.com'].join('@');\n\n  var FORMS = {\n    tb: {\n      webhook: 'https:\/\/hooks.zapier.com\/hooks\/catch\/5638581\/u0pdada\/',\n      email: ['servicett','oemmespa.com'].join('@'),\n      uploadDefault: 'T\u00e9l\u00e9charger photo plaque CE',\n      uploadDone: 'T\u00e9l\u00e9charg\u00e9e',\n      required: ['tb-name','tb-email','tb-plant','tb-machine','tb-issue'],\n      buildPayload: function(){\n        var name = document.getElementById('tb-name').value.trim();\n        var code = document.getElementById('tb-code').value.trim();\n        return {\n          name: name,\n          email: document.getElementById('tb-email').value.trim(),\n          company: document.getElementById('tb-company').value.trim() || '-',\n          plantType: document.getElementById('tb-plant').value.trim(),\n          machineData: document.getElementById('tb-machine').value.trim(),\n          cePhotoUrl: window.svcUploaded.tb || '(aucune photo)',\n          issue: document.getElementById('tb-issue').value.trim(),\n          customerCode: code || '-',\n          priority: code ? 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Notre \u00e9quipe sp\u00e9cialis\u00e9e vous recontactera dans les meilleurs d\u00e9lais. Rupture de Pont Thermique Poin\u00e7onneuses Alliage L\u00e9ger Demande re\u00e7ue Nos techniciens examineront votre demande et vous recontacteront sous 24 \u00e0 48 heures. Envoyer une autre demande Informations de Contact Nom et [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-9256","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Service - OEMME SPA<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/oemmespa.com\/fr\/service\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Service - OEMME SPA\" \/>\n<meta property=\"og:description\" content=\"Service technique Demande d&rsquo;Assistance Technique S\u00e9lectionnez la cat\u00e9gorie de votre machine et remplissez le formulaire. 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